Privacy Policy

1. Who we are

MIRAGE is a digital marketing and website development agency operating from Egypt and serving clients remotely in Egypt, Saudi Arabia and the UAE. For privacy enquiries, contact us on WhatsApp or +20 109 545 3622.

2. Information you may provide

You may provide your name, contact details, requested service and project details you choose to include. Our contact form does not request payment details or passwords.

3. Contact form

The website form prepares a message from the information you enter and opens WhatsApp. It does not submit that information to a website database or site-side form storage service. The information is shared with us only if you choose to send the WhatsApp message. WhatsApp then processes it under its own policies.

4. How we use information

We use enquiries to respond, understand project needs, prepare proposals, follow up, deliver agreed services, protect the website and meet applicable legal obligations.

5. Hosting and third parties

The website uses a hosting provider, which may process technical data such as IP address, browser information and request time in operational and security logs. WhatsApp, Facebook and Instagram links lead to independent services governed by their own privacy policies.

6. Cookies and measurement

This website uses Google Analytics 4 to measure website usage and understand page and interaction performance. Google Analytics may collect information such as browser and device details, language, traffic source, approximate geographic location, pages viewed and on-site events. Measured events include clicks on WhatsApp and phone links and contact-form submissions with the selected service type. The website does not send the name or free-text message entered in the contact form to Google Analytics. Google Analytics may use first-party cookies, such as _ga, to help distinguish browsers and sessions. You can manage cookies through your browser settings or use the Google Analytics opt-out browser add-on. Google processes this information under its Privacy Policy.

7. Sharing and retention

We do not sell personal contact information. We may share the minimum necessary with technical providers or where required by law. Enquiries are retained only as needed to respond, follow up, deliver services, resolve disputes or meet legal obligations.

8. Your requests

You may request access to, correction of or deletion of information you sent us, subject to legal and practical limits. Contact us using the details above; do not send passwords or sensitive credentials.

9. Security and updates

We take reasonable steps to reduce unauthorised access, but no online transmission or storage method is completely secure. We may update this policy when our website, services or legal requirements change. The latest date appears above.

Contact us.